Privacy Policy
1. Responsible Entity
This website is operated by Pfeifer & Langen IP GmbH. As the operator of the Sucrosphere website, we are responsible for the processing of your personal data.
Pfeifer & Langen IP GmbH
Aachener Straße 1042a
50858 Cologne
Germany
Phone: +49 (0)221 4980-0
E-mail: info@pl-ip-gmbh.de
2. Scope and Purpose of Data Processing
When you visit this website, we process personal data only to the extent necessary to provide a functional and user-friendly online experience. This includes, in particular:
- Technical data required to deliver the website (e.g. IP address, browser type, date and time of access)
- Data transmitted via contact forms or demo requests (e.g. name, company, contact details, message)
- Usage data collected through analytics tools to improve performance and usability
The purposes of processing are:
- Providing and operating the website
- Handling enquiries and demo requests
- Improving content, usability, and security of the site
3. Legal Basis
We process personal data on the following legal bases under the GDPR:
- Art. 6(1)(b) GDPR – performance of a contract or steps prior to entering into a contract (e.g. demo requests)
- Art. 6(1)(f) GDPR – legitimate interest in secure and efficient operation of this website and improvement of our services
- Art. 6(1)(a) GDPR – your consent, where required (e.g. for non-essential cookies or newsletter subscriptions)
4. Recipients and Data Sharing
Where necessary, personal data may be shared with:
- IT and hosting providers supporting the operation of this website
- Service providers within the Pfeifer & Langen Group involved in handling your enquiry
- Authorities, where we are legally obliged to do so
5. Storage Duration
We store personal data only for as long as necessary to fulfil the purposes mentioned above or as required by statutory retention periods. Afterwards, the data is deleted or anonymised.
6. Your Rights
In accordance with the GDPR, you have the following rights with regard to your personal data:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time with effect for the future
To exercise these rights, you can contact us using the details provided above. You also have the right to lodge a complaint with a data protection supervisory authority.
7. Further Information
For more detailed information on data processing within the Pfeifer & Langen Group, please refer to the full corporate Privacy Policy: